Taxi & Private Hire Vehicle Accident Claims

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Taxi Accident Claims

In 2023 there were over 289,000 licensed taxi’s and PHV’s registered in England. When you consider this many vehicles on the road carrying passengers to their desired destinations, day and night, there’s a high probability of road traffic accidents occurring.

Making a Claim as a Passenger

If you’ve been involved in an accident as a passenger of a taxi, minibus or other private hire vehicle and have sustained injuries, you may be entitled to make a claim for compensation against the at fault party’s insurance. This could be the against the taxi driver, the other party or if the responsibility is shared for the incident, off both parties’ insurance.

No win No fee

Our panel solicitors can handle your case on a no win, no fee basis which means there’s nothing to pay upfront and nothing to pay if your case is unsuccessful.

If your case is successful, our panel solicitors take between 25%- 50% from your awarded compensation. This varies amongst our panel members and will be dependent on the law firm we recommend you to as well as your claim type.

Full terms & conditions will be included in your solicitor’s agreement so please read this carefully and speak to them if you are unsure of anything before signing. For more information, please visit our No win No fee page.

Making a Claim as a Taxi Driver

At Legal Assist, we understand that as a taxi driver, your vehicle is your livelihood. Being off the road means that you are unable to work and make a living. That’s why it’s imperative that you get a licensed replacement taxi as soon as possible.
We have a panel of vehicle specialists which can offer you:

  • Collection of your damaged unroadworthy vehicle
  • Assessment of your Taxi
  • A temporary replacement hire vehicle which can be used for your employment as a Taxi or private hire vehicle
  • The cost of re-plating
  • Repairs back to manufacturer standards with an extended warranty on replacement parts
  • The value of your vehicle if it’s deemed a write off


Our panel members are experienced specialists in taxi replacement & repair services and have helped taxi drivers get back to work as soon as possible with a like-for-like replacement taxi vehicle. 

Please note: You do not need to use a claims management company to make a claim for compensation. You can use a solicitor or company of your own choice or alternatively you can make a claim yourself for free via the person/entity you wish to claim from or via the relevant ombudsman service. Links to their websites can be found below.

Taxi Driver Personal Injury Claim

If you experienced an injury due to the accident, our panel of personal injury law firms are ready to take on your case on a No Win No Fee basis, which means there’s nothing to pay upfront, and nothing to pay if your case is lost.

They will aim to recover:

  • Compensation for any physical and psychological injuries sustained.
  • Financial costs for medical and treatment or surgery required.
  • Loss of earnings (time of work)

If your injuries are serious or significant in nature or have resulted in the death of a loved one, they will also aim to recover:

  • Family member costs for caring for you whilst you recover.
  • Interim payments to cover living expenses whilst you wait for your compensation.
  • Any medical equipment that you need as a result of your injury such as a wheelchair, hearing aids, mouth retainers. They will also factor in if you need replacements at a later stage in life. 
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Please note that Vehicle Recovery, Credit Hire and Vehicle Repairs are non-regulated activities. Any agreement relating to the vehicle aspect is between you and the car hire company we recommend, and their agreement is subject to less than 90 day terms. Please review any agreements thoroughly before signing or accepting services with our panel of car hire companies. This does not affect any of your statutory rights and if you have any complaints, you can make a complaint to us, or to the credit hire panel. Please see our complaints page.

Like-for-like replacements are subject to our panel members stocks levels so there may be occasions where they don’t have a suitable replacement for you at that time, however they will notify you of this.

We do not offer legal advice or credit hire or vehicle services of any kind. Our panel of car hire companies and law firms provide the service and we are paid a recommendation fee by the companies we recommend you to for successful introductions. This has no impact on the service you receive with them. Any company we recommend you to is an independent professional from whom you will receive impartial and confidential advice/services from. You are under no obligation to use their services.

You do not need to use a claims management company to make a claim for your vehicle. You can pursue this via your own insurance company or the other parties, or alternatively seek services elsewhere with a credit hire provider of your own choice.